You can place your order by visiting our website www.balacona.com – you can select any item you need, go to your cart and complete the checkout process. You can either pay online by credit card, or pay by credit card upon delivery or cash on delivery. Once we have received your order a member of our team will contact you to coordinate the time and date of delivery.

It usually takes us 3 to 7 working days to prepare an order and have it delivered. But if we can get it to you sooner we will. More information about shipping can be found on our Shipping Policy page

We deliver to most areas in Cairo, Giza and Alexandria. We also arrange special delivery to other places like El Gouna, Hurghada, Ain Sokhna and Sharm El Sheikh. Full information and rates about shipping can be found on our Shipping Policy page

We’re only available online at the moment. You can see our full catalogue of products and place your order via our website: www.balacona.com.

If you’re having trouble finding the plant or pot that you need you can either send us an email to: info@balacona.com or you can message us on either facebook or instagram: Facebook: https://www.facebook.com/MashtalEgypt Instagram: https://www.instagram.com/mashtalgardencenters/ Once we’ve received your message a member of our team will follow up with your request and help you find what you’re looking for within 24 hours.

If you’re not sure which plants to get for your home or garden, simply send us a message and a member of our team will contact you within 24 hours to help. You can message us via: